Refund policy

RETURN, REFUND, AND EXCHANGE POLICY:

We are committed to providing you with quality products and excellent customer service. 

Izzy's Glitz Return & Refund Policy

At Izzy's Glitz, we want you to love your purchase! If for any reason you are not completely satisfied, we're here to help. Please review our return policy below and contact us to initiate a return.

100% Satisfaction Guarantee

If you’re not happy with your purchase, please reach out to us, and we’ll do our best to make it right! We value your satisfaction and are committed to ensuring you have a positive experience with Izzy's Glitz.

Returns

• Items can be returned within 7 calendar days from the date you receive your order.
• All returned items must be in their original condition and packaging.
• Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect product, which must be confirmed in writing by our team. When verified a return shipping label will be emailed to you.

Refunds

• Once we receive your return, we will notify you of your refund.
• Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within 5 - 10 business days.
• Please note that items marked as Final Sale cannot be returned, refunded, or exchanged.

Broken or Not Received Items

If you receive a damaged item or if your package is missing, please contact us at electronics@izzysglitz.com as soon as possible. For missing packages marked as delivered, we require a minimum of 7 business days to file a claim with the carrier. Some delays may occur due to carrier issues.

Contact Us

For any questions, concerns, or to initiate a return, please email us at electronics@izzysglitz.com. We respond to all inquiries within 24 - 48 hours.

 

Thank you for choosing Izzy's Glitz!